One of the hottest topics in the entire business world is artificial intelligence (AI), and the trend is for AI adoption to be even more involved with our daily lives. Already, it has been instrumental in providing features on smartphones, facilitating the safety and usefulness of self-driving automobiles, and it is being used in business processes all around the world. A recent survey concluded that more than half of all companies currently in business have adopted at least one artificial intelligence function in their business processes.
That’s because there are so many benefits that accrue to B2B AI companies. It can improve customer experience, it enables flexible and rapid innovation, it can significantly increase revenues, it reduces the potential for human error, and it can create all kinds of smart operations. These are all factors that are very appealing to companies, and that’s why so many have already adopted AI. It has been estimated that by the year 2025, AI marketing will be a $90 billion industry annually. In this article, we’ll discuss some of the reasons why your business should adopt artificial intelligence and incorporate it into some of your business processes.
Smart Pricing
All companies in the business are eventually faced with the need to charge a price for their services or products. In order to calculate a fair price for any service or product, it will be necessary to research through a mountain of data that would include production costs, prices, customer activities, and reviews by customers. By implementing artificial intelligence, machine learning tools can help you arrive at the optimum pricing for whatever service or product you offer to consumers, so it isn’t such an arduous task.
Cyber Security
Each year, the frequency and intensity of cyber crimes seem to increase, as cybercriminals grow more sophisticated in their attacks. Even one flaw in your network or coding structure can allow a cyber attack to occur and can provide an opening for some cyber hacker to penetrate your network with malicious intentions. By adopting AI technology, your business will be able to reduce the risk of cyber attacks, and improve your overall security, so that your company can be at least somewhat safer.
Customer Relationship Management
Customer relations are one of the areas that are just made for partnering with AI capabilities because AI can assist your employees to become much more productive and increase their efficiency. With AI as part of your process, you’ll have much better visibility into scheduling meetings, making phone connections, taking notes, and assisting customers with any concerns. You’ll also have a solid calendar that displays all significant dates where there has been interaction with a given customer, as well as any dates where nurturing may be necessary to guide them along the purchasing cycle.
Machine Learning
Machine learning technology is one of the most commonly used aspects of artificial intelligence, and it has already found its way into a great many business processes. Anytime you make use of online shopping, banking transactions, or blogging sites, you are probably invoking machine learning behind the scenes that will facilitate the process. Machine learning is one of the tools that can be fundamental to constructing systems that improve and learn from system performance. All data generated from business processes can be fed into machine learning tools so that future transactions can be accomplished more efficiently and accurately.
Automated Recruitment
It’s always necessary to find the best candidates from a pool of aspiring employees, but that can be one of the most tedious tasks involved in the recruitment process. Given that most organizations have difficulty arriving at the right candidate for any position, artificial intelligence can significantly improve the speed and accuracy of the entire recruiting process. Artificial intelligence can arrive at the best candidate, locate them wherever they may be, and even schedule an interview with them. When used correctly, AI can also make a reasonable prediction about how long any given candidate might be with your company. This can be a tremendous time saver and money saver because it can do most of the screening necessary when trying to arrive at the perfect candidate for an open position.
